The Perch Shimla

Terms & Conditions

Please review the booking, payment, and stay policies that apply when using this website and reserving a stay with us.

Terms

Booking Policies and Guest Conditions

By accessing this website or making a reservation, you agree to the following terms and operating conditions for your stay.

Bookings and Reservations

  • All reservations are subject to availability and are confirmed only after successful submission through the website or direct approval from the property team.
  • Guests are responsible for providing accurate check-in, check-out, contact, and guest details at the time of booking.
  • The property reserves the right to decline or cancel a booking if incorrect, incomplete, or misleading information is provided.

Payment Terms

  • Payments made through online gateways are processed using the payment method selected at checkout.
  • For Bank Transfer reservations, the booking may remain in pending status until reviewed or confirmed by the property team.
  • Any applicable taxes, charges, or fees shown during checkout form part of the final booking total.

Check-In and Stay Rules

  • Guests are expected to carry valid identification at check-in as required by applicable local laws and property policy.
  • Standard check-in and check-out times are governed by operational availability and may be communicated separately by the property.
  • Guests are responsible for maintaining respectful conduct and for any damage caused to the property, furnishings, or facilities during the stay.

Cancellations and Changes

  • Requests for date changes, cancellation, or booking corrections should be made as early as possible through the property contact details listed on the website.
  • Refunds, reschedules, or partial adjustments, if any, are handled according to the payment method used and the discretion of the property team.
  • The property may cancel or modify a reservation in rare cases involving operational issues, safety concerns, or force majeure events.

Website and Liability

  • We aim to keep all room, pricing, and facility information accurate, but minor changes may occur without prior notice.
  • The property is not responsible for interruptions caused by third-party payment gateways, internet outages, or events outside reasonable control.
  • Use of this website and any reservation made through it implies acceptance of these terms and any related property policies communicated during booking.
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